Concierge Service

Have our team of experts manage your assets for you with our Concierge Service.

About Concierge Service

The most important part of implementing an asset management system is about keeping your data up to date. We created our concierge service to take this challenge out of your hands in order to keep your system up to date.

Benefits

  • Industrial Matrix offers a unique service to help you manage all of your plant assets by tracking and tagging them for you.
  • Tag all assets with MotorIQ™ Asset Numbers and perform quarterly updates identifying new items and damaged tags.
  • Quarterly onsite surveys to assess asset changes and update storeroom data.
  • Update data remotely in real time as requests are generated.
  • 10 Hours of included training.
  • Around the clock dedicated Industrial Matrix service representative available to you.
  • Regular system updates to capture all asset replacements to keep the system up to date.
  • Manage your RFQs and replacements.
  • Create a system for consolidating all items and an implementation plan.
  • Monitor remote sensor data and assist in diagnosing issues and create a plan of action to avoid catastrophic failure.

Get in Touch

We would love to hear from you! Whether you are looking for a feature, trials, demos, pricing or have any questions about AssetMatrix our team is ready to answer all of your questions.